Terms and Conditions

Terms and Conditions

GO TO "ITEMS" TAB & CLICK ON PICTURES TO SEE ALL ITEMS / SIZES. CLICK ON "ADD TO CART" TO BUY.

ALL PAYMENTS VIA PAYPAL USING YOUR CREDIT/DEBIT CARD or PAYPAL ACCOUNT.  WE DO NOT SEE YOUR CARD NUMBER WITH YOUR SECURE PAYPAL PAYMENT.

BJB, INC. operates the website HEALTHPLANET.US.   BJB attempts to maintain all displayed products in stock, but cannot guarantee immediate availability.  If an  ordered product is not  available, we will notify you by email.  All products are warranted to be as represented and  all sales are final except for items that are defective or covered by our guarantee.

Most orders of in stock items are shipped within 1-2 business days from Boca Raton, FL. Delivery times are dependent on UPS or USPS standard delivery times. Delivery time varies from 1-6 days depending upon your location.

PAYMENTS must be made via  PayPal with funds in your PayPal account, Visa, MasterCard, American Express or Discover credit or debit cardsYou do NOT need a PayPal account.   We only accept payment in US dollars.  There is no sales tax assessed on orthopedic supports in  Florida and on out-of-state sales.

We guarantee YOU will be satisfied with these supports just as we are.  Please notify us within 7 days from the date of delivery.  Please inspect items upon arrival & try them on for fit.  Merchandise must include all original packaging materials, tags still attached to item, warranty cards (if any), and accessories. and be suitable for resale. For sanitary reasons, ankle supports are NOT returnable if they have been worn.  Thank you for your understanding.

NO returns are accepted without prior authorization and the use of an RGA number issued by BJB, Inc.  Shipping & Handling charges will not be reimbursed on any returns/exchanges.  The buyer is responsible for the shipping cost to return the items.